The blended work environment creates exciting opportunities, as well as challenges, for leaders. This toolkit is designed to equip SoCalGas people leaders with the tools and resources that they need to successfully lead a blended team.
Clear norms reduce ambiguity, prevent avoidable friction, and create a predictable environment where people can collaborate without second‑guessing expectations. They support smoother decision‑making, more consistent communication, and healthier working relationships by defining how team members interact, contribute, and hold one another accountable.
Check out the tools below - they're a great starting point for building strong Team Norms with your direct reports.
Leading Blended Teams | HRUED132
The Workspace Evolution initiative at SoCalGas has created the opportunity for various employees and teams to work in a blended model that consists of both remote and in-office work schedules. The blended workspace can provide many opportunities, but is also presents challenges for team leaders. In this in-person course, leaders will learn about the tools and resources to foster an effective, blended work model for their teams.
Target Audience: People-leaders (Supervisors and above).
Length: 4 Hours
Cost: Free
Strategies for Blended Work at SoCalGas
This web-based course is designed to help employees anticipate, understand, and address the challenges that may arise from working in a blended environment. This course will provide helpful information about the blended work model itself, tips for using time in office and at home effectively, ideas for creating productive and healthy work environments and routines, and information about the importance of team norms.
Target Audience: Associate and management employees.
Length: 45 Minutes
Cost: Free
Work from Anywhere
The COVID-19 pandemic disrupted traditional work as lockdowns impelled businesses to shift to remote, virtual work environments. Now, Australian consultants Alison Hill and Darren Hill report, the post-COVID work world may be changed forever. They recount how their firm, Pragmatic Thinking, faced this challenge and share their experience and wisdom. They argue that “work from anywhere” (WFA) could be as disruptive as the invention of the personal computer. They discuss how to maintain your corporate culture, manage dispersed teams and lead in a hybrid workspace.
Making Remote Work Work
Work from the beach, the mountains or your house. Work your own hours, as long as you get the job done. Until the Industrial Revolution, doing your job from home was a worker’s only option. Now, remote work may well dominate the labor landscape again. Increasingly, firms are allowing employees to work remotely and, with the onset of COVID-19, many companies and workers had no other option. Writing before the pandemic, Gil Gildner – cofounder of Discosloth, a fully remote marketing firm – explains everything companies and workers need to know about the pros and cons of virtual work and a virtual workforce.
Drive Results and Resolve Conflict in a Hybrid Workplace
Becoming an effective leader in a traditional work setting can be challenging enough. Being a leader in a hybrid workplace requires an altered skill set. These leaders play many roles: Project manager, coach, mediator, productivity guru, and more to drive results. Conflict in this environment can add another layer of stress and risk to performance. In this course, Marlene Chism teaches leaders how to expand their skills to support employees and overall performance in this dynamic work environment.
Virtual and Hybrid Meeting Essentials
Working from home isn't going anywhere - and neither are meetings. There's always going to be a need for teams to gather in one room. But now that some employees are joining those rooms virtually, it's time to rethink the status quo. In this course, join Lorraine K. Lee, a keynote speaker, founder, and author, as she shares strategies for making your virtual and hybrid meetings more engaging, collaborative, and productive.
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